Quick answers, the right links, and a human on the other end if you need one.
How the application works, what happens after you apply, invite codes, and your 48-hour activation window.
Read the FAQManage your subscription and renewal date on the web. Monthly has a six month minimum term (three months if your current monthly plan started before 28 September 2026), then ask to cancel anytime. The only way to cancel a membership billed on the web is to email unsubscribe@notfit.io, and your manage page writes the email for you. App Store and Google Play plans are cancelled in the store.
Manage subscriptionHow sessions work, what's inside your membership, and how to train across phone, tablet and the web.
See what's insideSomething not working? Send us the details and we'll sort it. We read every message.
Contact usStill need a hand? Email hello@notfit.io. We usually reply within 24 hours.